Linking WhatsApp, Instagram and Facebook profiles to each other through Accounts Center. The original WhatsApp flow included verified and unverified links. The completed migration now allows verified links only; this prototype preserves the earlier flows and reorder exploration.
Original flows with corrected link management. Pick a flow to begin.
The migration removed unverified links from the current product. If an existing Instagram or Facebook link matched the person’s verified profile, we migrated it automatically where possible or invited them to verify through a notification or upsell.
If the link did not match an owned profile—for example, a fan linking to Taylor Swift—we sent a deprecation notice and asked the person to choose one of their own verified profiles.
Design exploration retained: Reorder links and tap-and-drag reordering remain here to demonstrate the interaction. The current product uses each link’s three-dot menu and no longer supports reordering.
Nathan Norton · product design case study. Earlier flows are preserved for context; management behavior is corrected to remove links immediately.